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This reference is provided by JVZOO and begins AP- . We cannot use other Paypal references are these are internal and unique to you and we cannot access them. Billing & Refund requests without this reference will take 72hours to process.
If your support request is regarding a specific product - we require:
- *Your PayPal / payment email address*
- The Name Of The Product
- Your receipt id beginning AP- this can be found in your JVZOO receipt.
Tickets regarding specific products without those details cannot be processed as we won't be able to find you or the product :(
Please enter the details of your request. A member of our support staff will respond as soon as possible.