Support IS Open 9am - 6PM (GMT) Monday To Friday Chris Jones February 03, 2015 18:56 Updated Open 9am - 6PM (GMT) Monday To Friday - please allow 24 hours for tickets to be answered. Related articles MemberDeliver Login Issues Updates to MemberDeliver MemberDeliver Details - Missing Or Incorrect. Are You A Customer Of Refractive Media? Comments 4 comments Sort by Date Votes Paul Holman February 24, 2015 10:09 I have tickets which were sent 5 days ago and I still can't see or get to them... just takes me round in circles :( 0 Blogbasedmoms February 24, 2015 23:59 I have a ticket open from last Friday. I still have not got a reply to. 0 avril tighe April 10, 2015 06:20 I too have tickets sent five days ago and more than a little concerned about the lack of communication. 0 Marisol Sanchez August 03, 2016 07:38 I have been waiting 5 days for a reply to my support ticket as well. Is anyone manning or monitoring these support tickets? 0 Please sign in to leave a comment.