Installer Corrupted / App Not Running

This is usually caused by an out of date version of Adobe Air. This can be rectified by the following

On a PC: 

From Add/Remove Programs in the Control Panel:

1. Uninstall Social Search Cloud
2. Uninstall Adobe AIR
3. Download a fresh copy of Adobe AIR from http://get.adobe.com/air
4. Download a fresh copy of Social Search Cloud from your unique download link
5. Install Adobe AIR
6. Install Social Search Cloud

On a Mac: 

1. Drag Social Search Cloud from your Applications folder to the Trash
2. Go to Finder>Go>Utilities and run Adobe AIR Uninstaller to uninstall Adobe AIR.
3. Download a fresh copy of Adobe AIR from http://www.adobe.com/products/air/
4. Download a fresh copy of Social Search Cloud from your unique download link
5. Install Adobe AIR
6. Install Social Search Cloud

It is very unlikely your installer is actually corrupted as over 98% of installations are working. If you are unsure about your copy  - delete it, download the latest version from the members area. Then check the file size - it should be around 2.2mb.

If you are on Windows 8 - and are still having problems - it is worth altering compatibility features for the app.

- Right click on the Adobe Air file 
- Clicked on Properties 
- Clicked on tab 'Compatibility' 
- Checked the box that said 'Run this program compatibility mode for:' and
selected the dropdown menu for Windows 8 
- Clicked Apply 
- Then opened up Social Search Cloud and it installed without any more 
problems.